Privacy Policy

Your privacy matters to us. This comprehensive policy explains how folyantrexivo collects, uses, protects, and manages your personal information when you use our financial security platform.

Last Updated: March 15, 2025

Information We Collect

When you interact with folyantrexivo's financial security platform, we collect various types of information to provide you with personalized services and maintain the security of your financial data. Understanding what information we gather helps you make informed decisions about your privacy.

We collect information in several ways, depending on how you use our services:

  • Personal identification information including your full name, email address, phone number, and residential address
  • Financial information such as bank account details, transaction history, and investment preferences when you use our platform
  • Technical data including your IP address, browser type, device information, and usage patterns on our website
  • Communication records from your interactions with our customer support team and any feedback you provide
  • Location data when you access our services through mobile devices, if you've granted permission
  • Identity verification documents such as driver's license or passport information for account security purposes

We also collect information automatically through cookies and similar tracking technologies. This helps us understand how you navigate our platform and allows us to improve your user experience over time.

How We Use Your Information

Your information serves multiple purposes within our financial security platform. We're committed to using your data responsibly and only for legitimate business purposes that benefit your experience with folyantrexivo.

Primary uses of your personal information include:

  • Providing and maintaining your account access to our financial security services and platform features
  • Processing transactions, managing your financial portfolio, and executing investment strategies you've selected
  • Verifying your identity and preventing fraudulent activities to protect your financial assets
  • Communicating with you about account updates, service changes, and important security notifications
  • Analyzing usage patterns to improve our platform's functionality and develop new financial tools
  • Providing personalized financial recommendations based on your investment goals and risk tolerance
  • Complying with legal requirements and regulatory obligations in the Australian financial services sector

We never sell your personal information to third parties for marketing purposes. Any data sharing occurs only under strict circumstances outlined in this policy, primarily for service delivery and legal compliance.

Data Sharing and Third Parties

While we prioritize keeping your information secure within folyantrexivo's systems, certain business operations require us to share limited data with trusted partners. These partnerships are carefully managed and governed by strict contractual agreements.

We may share your information with:

  • Financial institutions and payment processors to facilitate transactions and maintain account connectivity
  • Identity verification services to confirm your credentials and prevent unauthorized account access
  • Cloud storage providers who maintain our secure data infrastructure under strict confidentiality agreements
  • Legal and regulatory authorities when required by Australian law or to protect our legitimate business interests
  • Professional service providers including auditors, lawyers, and consultants who assist with business operations
  • Technology partners who provide essential platform functionality while adhering to our privacy standards

All third-party partners undergo rigorous security assessments and must demonstrate compliance with Australian privacy legislation. We maintain active oversight of these relationships and regularly review their data handling practices.

Your Privacy Rights

Australian privacy law grants you significant control over your personal information. We've designed our systems to make exercising these rights as straightforward as possible, ensuring you maintain authority over your data.

Access Your Data

Request a complete copy of all personal information we hold about you, including how it's been used and who it's been shared with.

Correct Information

Update or correct any personal information that's inaccurate, outdated, or incomplete in our records.

Delete Your Data

Request deletion of your personal information, subject to legal and regulatory retention requirements.

Restrict Processing

Limit how we use your information for specific purposes while maintaining essential account functionality.

Data Portability

Receive your personal information in a structured, machine-readable format for transfer to another service provider.

Withdraw Consent

Revoke permission for data processing activities that rely on your consent, such as marketing communications.

To exercise any of these rights, contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process.

Data Security Measures

Protecting your financial information requires multiple layers of security. We've implemented comprehensive safeguards that meet and exceed Australian financial services standards, ensuring your data remains secure throughout its lifecycle.

Bank-level encryption protects all data transmissions between your device and our servers using TLS 1.3 protocols
Multi-factor authentication prevents unauthorized access to your account even if login credentials are compromised
Regular security audits and penetration testing identify vulnerabilities before they can be exploited
Data minimization practices ensure we only collect and retain information necessary for service delivery
Employee access controls and training programs maintain strict internal data handling standards
Automated monitoring systems detect and respond to suspicious activities in real-time

Despite these protections, no system is completely immune to security breaches. In the unlikely event of a data incident, we'll notify affected users and relevant authorities within the timeframes required by Australian law.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian financial regulations. Different types of information have varying retention periods based on their purpose and legal requirements.

Information Type Retention Period Reason for Retention
Account Information 7 years after account closure Australian financial services regulations
Transaction Records 7 years from transaction date Tax reporting and audit requirements
Identity Verification 7 years after relationship ends Anti-money laundering compliance
Communication Records 3 years from last contact Customer service and dispute resolution
Marketing Preferences Until consent withdrawn Ongoing communication preferences
Technical Logs 12 months from creation Security monitoring and system maintenance

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. You can request early deletion of certain information types, subject to our legal and regulatory obligations.

International Data Transfers

While folyantrexivo operates primarily within Australia, some of our technology partners and service providers are located overseas. When your information is transferred internationally, we ensure it receives equivalent protection to what's required under Australian privacy law.

International transfers occur only to countries with adequate privacy protections or under specific safeguards:

  • European Union member countries that maintain GDPR-level privacy protections
  • United States companies that participate in approved data transfer frameworks
  • Countries recognized by Australian authorities as providing adequate privacy protections
  • Specific contractual arrangements that ensure your data receives equivalent protection

We regularly review these arrangements to ensure they continue meeting Australian privacy standards and provide appropriate protection for your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized financial services. These small data files help us remember your preferences and improve platform functionality.

We use several types of cookies:

  • Essential cookies that enable core website functionality and secure account access
  • Performance cookies that help us understand how users interact with our platform
  • Functional cookies that remember your preferences and personalize your experience
  • Analytics cookies that provide insights into user behavior and help us improve our services

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We don't use cookies for advertising or behavioral tracking outside our platform.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. Significant changes will be communicated to you through email notifications and prominent website notices.

Minor updates that don't affect your rights or how we handle your information may be made without direct notification. We encourage you to review this policy periodically to stay informed about our privacy practices.

The current version of this policy is always available on our website, with the last update date clearly displayed. If you disagree with any changes, you can contact us to discuss your concerns or exercise your right to withdraw consent where applicable.

Contact Our Privacy Team

If you have questions about this privacy policy, want to exercise your privacy rights, or need assistance with your personal information, our dedicated privacy team is here to help.

Privacy Officer
folyantrexivo Financial Security Platform
15-17 Minnie St, Cairns City QLD 4870, Australia

We're committed to addressing your privacy concerns promptly and transparently. Most inquiries receive a response within 2 business days, with complex requests resolved within 30 days as required by Australian privacy law.